FAQ
Sav-Prolettre advisors have created this FAQ to help you quickly find all the information you need about your Prolettre subscription or the operation of Prolettre.com. It is of course possible to contact the Sav-Prolettre advisors if you need additional information. Sav-Prolettre advisors are available
Monday to Saturday from 8am to 8pm:
By phone at 
By mail to 0 805 089 998
If you wish to cancel your Prolettre.com subscription, simply go to our cancellation page or contact the Prolettre.com advisors. You will simply need to fill in the email address used when you took out your subscription and your subscription will end instantly.
If you wish to obtain the GTCs of your Prolettre subscription, simply go to the General Terms and Conditions page of the Prolettre.com website.
Sav-Prolettre.com is Prolettre.com's customer service platform, so we take care of managing after-sales service and any difficulties that Prolettre.com customers may encounter.
Our main mission is to offer a simple and easy cancellation service to all Prolettre.com customers. Cancelling your subscription is quick and easy, just enter the e-mail address you used when you subscribed to Prolettre and your subscription will be cancelled automatically and free of charge!
Our main mission is to offer a simple and easy cancellation service to all Prolettre.com customers. Cancelling your subscription is quick and easy, just enter the e-mail address you used when you subscribed to Prolettre and your subscription will be cancelled automatically and free of charge!
Sav-Prolettre advisors are all trained to quickly provide you with the information you need. The response time of our advisors is constantly being reduced thanks to the numerous training sessions our advisors receive. A Sav-Prolettre.com advisor will always provide you with an answer within 48 hours of receiving your message.
If you wish to obtain an invoice for the purchase of your Prolettre subscription, simply contact the Sav-Prolettre.com advisors who will take the necessary steps to send you the invoice.
Whether you go through a Sav-Prolettre.com advisor or directly through the Sav-Prolettre.com platform, cancelling your Prolettre.com subscription is completely free of charge.